Ruiny Teatru Victoria

Privacy Policy

www.victoria.gliwice.eu


This Privacy Policy outlines the rules for processing and protecting personal data on the website www.victoria.gliwice.eu. All data processing is conducted in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The entity responsible for the personal data processed through this service is: Centrum Kultury Victoria, ul. Barlickiego 3, 44-100 Gliwice, Poland.

Data Security and Protection

Out of concern for the security of the data entrusted to us, we have implemented internal procedures and security measures to prevent unauthorized access. We continuously monitor our systems and ensure compliance with all relevant legal acts, including the Personal Data Protection Act, the Act on the Provision of Electronic Services, and applicable EU regulations.

Data is processed based on:

  • User Consent: Explicitly granted by the user.
  • Legal Authorization: Where the Controller is legally permitted to process the data.
  • Contractual Necessity: For the purpose of performing a contract between the parties.

Methods of Data Collection

The service gathers information about users and their behavior through:

  • Information Voluntarily Entered into Forms: Provided by the user for specific service requests.
  • Cookies: To ensure a seamless and convenient user experience.

In accordance with data protection laws, personal data left on this Service is neither sold nor shared with third parties.

Your Rights

Any natural person who has provided their data has the right to:

  1. Access and Review their data.
  2. Modify or Update their information.
  3. Withdraw Consent or request the cessation of processing at any time.

Policy Updates and External Links

We reserve the right to update this Privacy Policy to reflect changes in internet technology, legal requirements, or the development of our services. Any changes will be communicated clearly and transparently.

The Service may contain links to external websites that operate independently. We do not monitor these sites and recommend that you review their individual privacy policies and terms of service.

Privacy Policy

Victoria Cultural Center Ticket System

This policy governs the processing and protection of personal data within the ticketing system of the Victoria Cultural Center in Gliwice. Please read this policy carefully before using our services or providing personal information.

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Prosimy o zapoznanie się z treścią niniejszej Polityki prywatności przed skorzystaniem z usług naszego serwisu i przed podaniem jakichkolwiek danych osobowych.

What Data We Process

We process information provided during the use of the www.ckvictoria.pl ticketing system, including:

  • Full Name
  • Email Address and/or Phone Number
  • Home Address (if a VAT invoice is requested)

Data Controller Information

The controller responsible for your personal data is:
Centrum Kultury Victoria w Gliwicach ul. Barlickiego 3, 44-100 Gliwice VAT ID (NIP): 631 270 12 30

Data Protection Officer (DPO)

The Victoria Cultural Center in Gliwice has appointed a Data Protection Officer. You may contact the DPO regarding any data-related inquiries at: iod@ckvictoria.pl

Data Security

We are committed to the highest standards of data security. To protect your information from unauthorized access, we have implemented rigorous internal procedures and safeguards. We continuously monitor our systems to ensure full compliance with the General Data Protection Regulation (GDPR), the Act on the Provision of Electronic Services, and all applicable national and EU legal frameworks.

Purpose and Legal Basis for Processing

Your personal data is processed for the following purposes:

  • Service Delivery: To facilitate the purchase of tickets for events at the Victoria Cultural Center (Legal basis: Art. 6(1)(b) GDPR – performance of a contract).
  • Legal Compliance: To fulfill statutory obligations imposed on the Controller (Legal basis: Art. 6(1)(c) GDPR).
  • Archiving: For record-keeping and historical purposes (Legal basis: Art. 6(1)(c) GDPR).

Data Retention Period

Data collected for service delivery or contract fulfillment will be stored for the duration of the service or as long as necessary to execute the contract. Following this period, data will be archived for five (5) years in accordance with applicable regulations.

Is Providing Data Mandatory?

Providing your personal data is voluntary. However, failure to provide information marked as mandatory will result in the inability to provide the requested services (e.g., ticket issuance).

Your Rights

Under GDPR, you hold the following rights regarding your personal data:

  • Access & Portability: The right to obtain information about your data and receive a copy in a structured format.
  • Rectification & Erasure: The right to request the correction of inaccuracies or the deletion of your data (“Right to be Forgotten”).
  • Restriction of Processing: The right to limit how we use your information.
  • Withdrawal of Consent: If processing is based on consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out prior to withdrawal.
  • Right to Object: The right to object to processing for marketing purposes.
  • Right to Complain: The right to lodge a complaint with a supervisory authority (UODO).

Note: If data is essential for service delivery, a request for deletion will be treated as a termination of the service agreement.

Recipients of Data

We may disclose your personal data to our trusted partners and subcontractors (e.g., IT service providers and payment processors) exclusively for the purpose of service delivery. These entities process data based on a formal agreement and strictly according to our instructions. We may also be legally required to share data with public authorities under applicable law.

Cookie Policy

The www.ckvictoria.pl ticketing system uses cookies to enhance your user experience.

  • What are cookies: Cookies are small text files stored on your device (computer, tablet, or smartphone) that allow our server to recognize your device upon return.
  • Privacy: Cookies do not contain personally identifiable information and are not shared with third parties.
  • Personalization: We use cookies to tailor our services to your needs (e.g., remembering your preferences so you don’t have to re-enter data). This information is only accessible within the scope of our services.
  • Management: You can block or delete cookies at any time through your web browser settings. Please note that disabling cookies may affect the functionality of our website.

Managing Cookie Settings

You can adjust your cookie preferences directly through your web browser. For detailed instructions on how to manage, block, or delete cookies, please select your browser from the list below:

Mozilla Firefox –Click here
Google Chrome – Click here
Opera – Click here
Apple Safari – Click here
Microsoft Internet Explorer – Click here

Mobile Devices: For smartphones, tablets, and other mobile devices, we recommend reviewing the privacy settings and documentation provided on the manufacturer’s official website.